I am a first-time homebuyer and Kristin made the process fairly painless. She helped me hone in on what exactly what I was looking for and offered her expertise along the way. Her experience in renovating properties offered insight into the potential of certain houses. She is also very thorough and likes to get things done quickly, which was exactly what I needed. She stays on top of it even when the seller agent is trying to slow us down! I highly recommend.